Terms of Use and Data Privacy

DocuSyn.com is a Docassemble hosting company.

The website (“docusyn.com”, including any sub-domains) is provided as a paid service for organizations, (will be referred to, from this point in the document onwards, as as the “subscriber”,) to host their own managed Docassemble instances. By using the service, you accept and agree to the terms of use and privacy policy set forth below.

Important disclaimers

  • Any documents generated through this website are the property of the subscriber.
  • This website is offered completely without warranty, including any implied warranty of fitness. DocuSyn.com disclaims all liability for your use of information on this website or your reliance on the forms created by a guided interview.
  • You agree to indemnify and hold harmless DocuSyn.com for all claims arising out of your use of these guided interviews or the information that they give you.
  • DocuSyn.com does not offer technical support for the interviews provided on this website.
  • Do not use this system to conduct illegal activity. If you do, you may face civil or criminal liability.

How are you allowed to use this website?

  • Excessive use, abuse, or any use that interferes with the use of the system by others is not allowed.

What information do we collect from you?

  • Information that you type in the guided interview, which may include private information such as your name, address, and identification numbers.
  • Information sent automatically by your web browser, which includes information about your information service provider, your location and third-party analytics such as Google Analytics. This information is used to protect the system from unauthorized use and to understand the demographics of the users of our site and to improve the forms and interviews contained on this site.
  • Information from your web browser may be stored in computer logs for up to 180 days and reviewed to maintain the security of our system. Anonymous analytics may be stored indefinitely.
  • We use cookies to allow you to return to the site and finish an interview that is in progress. At any time you may delete your saved answers stored on our servers by accessing My Forms.

What information do we share with others?

  • We deliver the contents of your completed forms to the subscriber.
  • We will never sell your data.
  • Third-party analytics to improve our website.
  • We may use a third party service to store saved answers from completed interviews.
  • We will delete your information upon written request.
  • We may use anonymized data that you provide for research purposes in order to understand how to better provide services to our subscribers. Anonymous information may be shared with academic researchers to help with this goal. This information will never include your private, identifying details.

How do we protect your information?

  • All information sent to our servers and sent back to you is encrypted with standard HTTPS SSL encryption to protect it from other users on your network or in between your computer and the LIT Lab.
  • We make use of software controls, firewalls, and continuous monitoring to protect your information and to maintain the security of the website.
  • Access to your responses is limited to logged-in and those authorized by the subscriber, only when necessary to make improvements to the system or at your request.
    However: if you share a link to your interview, any person with that link may have access to the responses you gave in that interview.

Our response times

  • We respond to general data inquiries from users within 30 days.
  • We will inform users of any data breach involving their interview data within 72 hours of discovery.


DocuSyn.com may modify, alter, or update these Terms of Use at any time with or without notice. Please review the link on a regular basis for any such changes.

If you continue to use our website following a change to these Terms of Use, you will be deemed to have accepted the changes.


If any term or condition set out in this Terms of Use is held to be invalid, unenforceable or illegal for any reason, the remaining terms and conditions will continue in full force.

These Terms of Use are governed by the laws of the United States and deemed to be entered into by you and DocuSyn.com.

Please send any questions or comments about this Terms of Use and Privacy Policy to admin@docusyn.com.